OEMS Comprehensive FAQ

OEMS Comprehensive FAQ & Knowledge Base

CloudSpace Technologies IT Security offerings are built on a robust Cybersecurity framework that includes:
  • PROTECT: Preventive security tools and architectures.
  • IDENTIFY: Risk and asset identification systems.
  • DETECT | RESPOND | RECOVER: Threat detection, incident response, and recovery frameworks.
PROTECT

Our key areas of IT Protect Security Solutions are structured across the following pillars:


Perimeter Security

  1. What solutions does CloudSpace offer for Perimeter Security?

    Perimeter Security identifies external threats targeting system entry points. It includes:

    • DDoS Prevention: Shields networks from traffic floods to ensure availability.
    • Perimeter Firewall: Controls traffic entering and exiting the network perimeter.
    • IDS/IPS (Intrusion Detection/Prevention System): Detects and blocks suspicious network activity in real-time. Detection/Prevention System): Detects and blocks suspicious network activity in real-time.

  2. Which partners does CloudSpace collaborate with for Perimeter Security?

    CloudSpace partners include Cloudflare, Fortinet, Check Point, Netscout, and Cisco.


Network Security

  1. What does Network Security entail?

    Network Security focuses on securing networks to prevent unauthorized access, data theft, or attacks. Key offerings include:

    • Zero Trust Network Access (ZTNA): Enables secure access based on identity and context.
    • Micro-Segmentation: Limits lateral movements by isolating workloads and segments.
    • Network Access Control (NAC): Restricts device access based on compliance and identity.
    • Next-Gen Firewalls: Provides deep traffic inspection with application, user, and threat intelligence.
    • Email Security: Protects against phishing, malware, and data leaks in email communication.
    • Firewall Analyzer: Offers visibility and optimization for firewall rule sets and performance.
    • Security Infrastructure Automation: Automates backup, configuration, and compliance tasks to ensure secure and resilient network operations.

  2. Who are CloudSpace's partners for Network Security?

    CloudSpace partners for Network Security solutions. include Palo Alto, Fortinet, Check Point, Illumio, Akamai, Backbox, and Algosec


Endpoint Security

  1. What is covered under Endpoint Security?

    Endpoint Security protects individual devices from malware, breaches, and unauthorized access remotely. It includes:

    • Endpoint Protection Platform (EPP): Provides antivirus, anti-malware, and policy control.
    • Endpoint Detection & Response (EDR): Detects and investigates endpoint threats with real-time response.
    • Patch Management: Ensures systems stay secure through timely software updates.
    • Unified Endpoint Management: Centralizes control across desktops, mobile, and IoT.
    • Mobile Threat Defense: Protects Smartphones and Tablets from mobile-specific threats.

  2. Which vendors does CloudSpace partner with for Endpoint Security?

    CloudSpace partners include CrowdStrike, Fortinet, SentinelOne, Trend Micro, Vicarious, and Ivanti


Application Security

  1. How does CloudSpace address Application Security?

    Application Security focuses on protecting software applications from threats, vulnerabilities, and unauthorized access. This includes:

    • API Security API Security: Secures APIs from abuse, attacks, and unauthorized access.
    • Web Application Firewall (WAF): Shields web apps from OWASP Top 10 threats.
    • Static Application Security Testing (SAST): Scans source code for vulnerabilities early in development.
    • Dynamic Application Security Testing (DAST): Tests running applications for runtime flaws.
    • Interactive Application Security Testing (IAST): Combines SAST and DAST for accurate app vulnerability detection.
    • Software Composition Analysis (SCA): Identifies risk in open-source components.
    • Mobile Application Security: Secures mobile apps against tampering, leakages, and attacks.

  2. Which vendors does CloudSpace partner with for Endpoint Security?

    CloudSpace partners include CrowdStrike, Fortinet, SentinelOne, Trend Micro, Vicarious, and Ivanti


Data Security

  1. What services fall under Data Security?

    Data Security is about protecting digital information from unauthorized access, corruption, or loss. Services include:

    • Data Discovery and Classification: Locates and labels sensitive data for protection.
    • Data Masking, Tokenization & Encryption: Obscures or transforms data to prevent unauthorized access.
    • File Integrity Monitoring: Detects unauthorized file changes to prevent tampering.
    • Database Activity Monitoring: Tracks database access and actions to detect anomalies.
    • Data Loss Prevention (DLP): Prevents unauthorized sharing or leakage of sensitive data.
    • Secure File Sharing: Enables encrypted and policy-controlled file exchanges.

  2. Which partners does CloudSpace work with for Data Security?

    CloudSpace partners include SISA, Imperva, Netwrix, Forcepoint, Thales, and Fortra.


Cloud Security

  1. What does Cloud Security encompass?

    Cloud Security focuses on securing cloud data, applications, and infrastructure from unauthorized access. Offerings include:

    • Cloud Access Security Broker (CASB): Enforces security policies across cloud services.
    • Cloud Native Application Protection Platform (CNAPP): Secures cloud workflows from code to runtime.
    • Security Service Edge (SSE): Delivers cloud-based security for secure access and threat protection.

  2. Who are CloudSpace's Cloud Security partners?

    CloudSpace partners for Cloud Security solutions include Palo Alto, Netskope, Fortinet, and Trend Micro.


User Security

  1. What is User Security about?

    User Security involves training users to prevent breaches through awareness and data privacy practices. This includes:

    • Security Awareness & Training: Educates users on cyber risks and safe practices.
    • Data Privacy Awareness: Builds understanding of personal data protection responsibilities.
    • Phishing Simulation: Tests and trains users to recognize and resist phishing attacks.

  2. Which partners does CloudSpace collaborate with for User Security?

    CloudSpace partners include Fortra, KnowBe4, and Fortinet.


Identity Security

  1. How does CloudSpace tackle Identity Security?

    Identity Security ensures that only authorized users can access systems and data securely. Solutions include:

    • Identity & Access Management (IAM): Manages user identities and enforces access policies.
    • Privileged Access Management (PAM): Secures and monitors access to critical systems by privileged users.
    • Active Directory Security: Protects AD environments from misuse and attacks.
    • Multi-Factor Authentication (MFA) & Single Sign-On (SSO): Enhances login security and simplifies access across systems.

  2. Who are CloudSpace's partners for Identity Security?

    CloudSpace partners include CyberArk, One Identity, Netwrix, and Cisco.

IDENTIFY
  1. What is the "IDENTIFY" phase in the Cybersecurity framework?

    The IDENTIFY phase focuses on recognizing and documenting assets, risks, threats, and vulnerabilities. This includes:

    • Asset Management: Tracks all IT assets for visibility and control.
    • Vulnerability Management: Finds and prioritizes security gaps.
    • IT Risk Management: Identifies, evaluates, and mitigates IT-related risks to ensure alignment with business.
    • Attack Surface Management: Discovers and tracks internet-facing assets to minimize exposure.

  2. Which partners does CloudSpace work with for the IDENTIFY phase?

    CloudSpace partners include Check Point, Armis, Rapid7, and Archer.

DETECT | RESPOND | RECOVER
  1. What is the "DETECT | RESPOND | RECOVER" phase in the security framework?

    The DETECT | RESPOND | RECOVER phase is about finding threats, acting on incidents, and restoring normal operations quickly. It includes:

    • SIEM (Security Information and Event Management): Collects and analyzes logs to detect and alert on threats.
    • SOAR (Security Orchestration, Automation, and Response): Automates incident response and streamlines workflows.
    • Extended Detection and Response (XDR): Correlates data across security layers for faster threat detection and response.
    • Network Detection and Response (NDR): Monitors network traffic to detect suspicious behavior.
    • Cyber Threat Intelligence: Delivers insights on emerging threats and attacker tactics.
    • Insider Risk Management: Detects risky user behavior and potential insider threats.
    • Vulnerability Assessment and Penetration Testing: Identifies and tests security weaknesses.
    • Breach & Attack Simulation: Simulates attacks to test and improve defenses.
    • Managed Extended Detection and Response: Provides 24/7 managed threat detection and response across environments.
    • Cyber Deception: Deliberately misleads attackers using traps, fake data, and systems.

  2. Who are CloudSpace's partners for DETECT | RESPOND | RECOVER solutions?

    CloudSpace partners include Darktrace, CrowdStrike, Rapid7, Fortra, Check Point, Veriato, Picus, Palo Alto, and SISA. We also have our in-house FraudSniper Suite: FraudSniper FMS, FraudSniper CARMS, and FraudSniper AML.


Anti-Fraud Management Solutions

  1. What fraud types does CloudSpace help prevent?

    Our Anti-Fraud Management Solutions target:

    • Banking fraud
    • Identity theft
    • Insider threats
    • Social engineering attacks

  2. Who uses your anti-fraud solutions?

    Primarily banks, fintech firms, and enterprises handling sensitive or high-volume financial transactions. We also offer these solutions to other industries when the requirement has been fully assessed and there are custom-fit modules proposed to satisfy their needs.


  3. Are your fraud solutions customizable?

    Yes, they are tailored to suit the unique fraud risks of each client.


Infrastructure & Network Solutions

  1. What is included in your Infrastructure & Network offering?

    We provide:

    • Enterprise network design
    • Cloud infrastructure
    • Hybrid on-prem/cloud solutions
    • Scalability planning and deployment

  2. Do you offer managed services?

    Yes, we provide both on-premise and remote managed infrastructure services.


Digital Transformation Services

  1. What does Digital Transformation mean at CloudSpace?

    It includes:

    • Workflow automation
    • Legacy system modernization
    • Cloud migration
    • Data-driven strategy implementation

  2. Do you support cross-departmental transformation?

    Yes. Our solutions span finance, HR, operations, and customer support units.


Advisory Services & Training

  1. What kind of advisory services do you offer?

    In conjunction with our partners, we assist organisations with:

    • IT strategy development
    • Compliance and risk assessment
    • Cybersecurity frameworks (e.g., NIST, ISO 27001)

  2. Do you provide staff training?

    Yes, we provide end-user training, executive workshops, and technical certifications across our service domains.


Technical Support & Implementation

  1. How do I get support after deployment?

    Our support includes:

    • 24/7 remote assistance
    • Onsite troubleshooting
    • SLA-backed response times

  2. Can you help during product migration?

    Yes, we offer full lifecycle migration support with minimal downtime.


  3. Do you offer documentation for deployed solutions?

    Absolutely. Each deployment includes full technical and user documentation.