OEMS Comprehensive FAQ & Knowledge Base
CloudSpace Technologies IT Security offerings are built on a robust Cybersecurity framework that includes:
- PROTECT: Preventive security tools and architectures.
- IDENTIFY: Risk and asset identification systems.
- DETECT | RESPOND | RECOVER: Threat detection, incident response, and recovery frameworks.
PROTECT
Our key areas of IT Protect Security Solutions are structured across the following pillars:
Perimeter Security
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What solutions does CloudSpace offer for Perimeter Security?
Perimeter Security identifies external threats targeting system entry points. It includes:
- DDoS Prevention: Shields networks from traffic floods to ensure availability.
- Perimeter Firewall: Controls traffic entering and exiting the network perimeter.
- IDS/IPS (Intrusion Detection/Prevention System): Detects and blocks suspicious network activity in real-time. Detection/Prevention System): Detects and blocks suspicious network activity in real-time.
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Which partners does CloudSpace collaborate with for Perimeter Security?
CloudSpace partners include Cloudflare, Fortinet, Check Point, Netscout, and Cisco.
Network Security
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What does Network Security entail?
Network Security focuses on securing networks to prevent unauthorized access, data theft, or attacks. Key offerings include:
- Zero Trust Network Access (ZTNA): Enables secure access based on identity and context.
- Micro-Segmentation: Limits lateral movements by isolating workloads and segments.
- Network Access Control (NAC): Restricts device access based on compliance and identity.
- Next-Gen Firewalls: Provides deep traffic inspection with application, user, and threat intelligence.
- Email Security: Protects against phishing, malware, and data leaks in email communication.
- Firewall Analyzer: Offers visibility and optimization for firewall rule sets and performance.
- Security Infrastructure Automation: Automates backup, configuration, and compliance tasks to ensure secure and resilient network operations.
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Who are CloudSpace's partners for Network Security?
CloudSpace partners for Network Security solutions. include Palo Alto, Fortinet, Check Point, Illumio, Akamai, Backbox, and Algosec
Endpoint Security
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What is covered under Endpoint Security?
Endpoint Security protects individual devices from malware, breaches, and unauthorized access remotely. It includes:
- Endpoint Protection Platform (EPP): Provides antivirus, anti-malware, and policy control.
- Endpoint Detection & Response (EDR): Detects and investigates endpoint threats with real-time response.
- Patch Management: Ensures systems stay secure through timely software updates.
- Unified Endpoint Management: Centralizes control across desktops, mobile, and IoT.
- Mobile Threat Defense: Protects Smartphones and Tablets from mobile-specific threats.
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Which vendors does CloudSpace partner with for Endpoint Security?
CloudSpace partners include CrowdStrike, Fortinet, SentinelOne, Trend Micro, Vicarious, and Ivanti
Application Security
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How does CloudSpace address Application Security?
Application Security focuses on protecting software applications from threats, vulnerabilities, and unauthorized access. This includes:
- API Security API Security: Secures APIs from abuse, attacks, and unauthorized access.
- Web Application Firewall (WAF): Shields web apps from OWASP Top 10 threats.
- Static Application Security Testing (SAST): Scans source code for vulnerabilities early in development.
- Dynamic Application Security Testing (DAST): Tests running applications for runtime flaws.
- Interactive Application Security Testing (IAST): Combines SAST and DAST for accurate app vulnerability detection.
- Software Composition Analysis (SCA): Identifies risk in open-source components.
- Mobile Application Security: Secures mobile apps against tampering, leakages, and attacks.
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Which vendors does CloudSpace partner with for Endpoint Security?
CloudSpace partners include CrowdStrike, Fortinet, SentinelOne, Trend Micro, Vicarious, and Ivanti
Data Security
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What services fall under Data Security?
Data Security is about protecting digital information from unauthorized access, corruption, or loss. Services include:
- Data Discovery and Classification: Locates and labels sensitive data for protection.
- Data Masking, Tokenization & Encryption: Obscures or transforms data to prevent unauthorized access.
- File Integrity Monitoring: Detects unauthorized file changes to prevent tampering.
- Database Activity Monitoring: Tracks database access and actions to detect anomalies.
- Data Loss Prevention (DLP): Prevents unauthorized sharing or leakage of sensitive data.
- Secure File Sharing: Enables encrypted and policy-controlled file exchanges.
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Which partners does CloudSpace work with for Data Security?
CloudSpace partners include SISA, Imperva, Netwrix, Forcepoint, Thales, and Fortra.
Cloud Security
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What does Cloud Security encompass?
Cloud Security focuses on securing cloud data, applications, and infrastructure from unauthorized access. Offerings include:
- Cloud Access Security Broker (CASB): Enforces security policies across cloud services.
- Cloud Native Application Protection Platform (CNAPP): Secures cloud workflows from code to runtime.
- Security Service Edge (SSE): Delivers cloud-based security for secure access and threat protection.
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Who are CloudSpace's Cloud Security partners?
CloudSpace partners for Cloud Security solutions include Palo Alto, Netskope, Fortinet, and Trend Micro.
User Security
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What is User Security about?
User Security involves training users to prevent breaches through awareness and data privacy practices. This includes:
- Security Awareness & Training: Educates users on cyber risks and safe practices.
- Data Privacy Awareness: Builds understanding of personal data protection responsibilities.
- Phishing Simulation: Tests and trains users to recognize and resist phishing attacks.
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Which partners does CloudSpace collaborate with for User Security?
CloudSpace partners include Fortra, KnowBe4, and Fortinet.
Identity Security
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How does CloudSpace tackle Identity Security?
Identity Security ensures that only authorized users can access systems and data securely. Solutions include:
- Identity & Access Management (IAM): Manages user identities and enforces access policies.
- Privileged Access Management (PAM): Secures and monitors access to critical systems by privileged users.
- Active Directory Security: Protects AD environments from misuse and attacks.
- Multi-Factor Authentication (MFA) & Single Sign-On (SSO): Enhances login security and simplifies access across systems.
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Who are CloudSpace's partners for Identity Security?
CloudSpace partners include CyberArk, One Identity, Netwrix, and Cisco.
IDENTIFY
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What is the "IDENTIFY" phase in the Cybersecurity framework?
The IDENTIFY phase focuses on recognizing and documenting assets, risks, threats, and vulnerabilities. This includes:
- Asset Management: Tracks all IT assets for visibility and control.
- Vulnerability Management: Finds and prioritizes security gaps.
- IT Risk Management: Identifies, evaluates, and mitigates IT-related risks to ensure alignment with business.
- Attack Surface Management: Discovers and tracks internet-facing assets to minimize exposure.
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Which partners does CloudSpace work with for the IDENTIFY phase?
CloudSpace partners include Check Point, Armis, Rapid7, and Archer.
DETECT | RESPOND | RECOVER
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What is the "DETECT | RESPOND | RECOVER" phase in the security framework?
The DETECT | RESPOND | RECOVER phase is about finding threats, acting on incidents, and restoring normal operations quickly. It includes:
- SIEM (Security Information and Event Management): Collects and analyzes logs to detect and alert on threats.
- SOAR (Security Orchestration, Automation, and Response): Automates incident response and streamlines workflows.
- Extended Detection and Response (XDR): Correlates data across security layers for faster threat detection and response.
- Network Detection and Response (NDR): Monitors network traffic to detect suspicious behavior.
- Cyber Threat Intelligence: Delivers insights on emerging threats and attacker tactics.
- Insider Risk Management: Detects risky user behavior and potential insider threats.
- Vulnerability Assessment and Penetration Testing: Identifies and tests security weaknesses.
- Breach & Attack Simulation: Simulates attacks to test and improve defenses.
- Managed Extended Detection and Response: Provides 24/7 managed threat detection and response across environments.
- Cyber Deception: Deliberately misleads attackers using traps, fake data, and systems.
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Who are CloudSpace's partners for DETECT | RESPOND | RECOVER solutions?
CloudSpace partners include Darktrace, CrowdStrike, Rapid7, Fortra, Check Point, Veriato, Picus, Palo Alto, and SISA. We also have our in-house FraudSniper Suite: FraudSniper FMS, FraudSniper CARMS, and FraudSniper AML.
Anti-Fraud Management Solutions
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What fraud types does CloudSpace help prevent?
Our Anti-Fraud Management Solutions target:
- Banking fraud
- Identity theft
- Insider threats
- Social engineering attacks
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Who uses your anti-fraud solutions?
Primarily banks, fintech firms, and enterprises handling sensitive or high-volume financial transactions. We also offer these solutions to other industries when the requirement has been fully assessed and there are custom-fit modules proposed to satisfy their needs.
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Are your fraud solutions customizable?
Yes, they are tailored to suit the unique fraud risks of each client.
Infrastructure & Network Solutions
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What is included in your Infrastructure & Network offering?
We provide:
- Enterprise network design
- Cloud infrastructure
- Hybrid on-prem/cloud solutions
- Scalability planning and deployment
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Do you offer managed services?
Yes, we provide both on-premise and remote managed infrastructure services.
Digital Transformation Services
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What does Digital Transformation mean at CloudSpace?
It includes:
- Workflow automation
- Legacy system modernization
- Cloud migration
- Data-driven strategy implementation
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Do you support cross-departmental transformation?
Yes. Our solutions span finance, HR, operations, and customer support units.
Advisory Services & Training
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What kind of advisory services do you offer?
In conjunction with our partners, we assist organisations with:
- IT strategy development
- Compliance and risk assessment
- Cybersecurity frameworks (e.g., NIST, ISO 27001)
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Do you provide staff training?
Yes, we provide end-user training, executive workshops, and technical certifications across our service domains.
Technical Support & Implementation
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How do I get support after deployment?
Our support includes:
- 24/7 remote assistance
- Onsite troubleshooting
- SLA-backed response times
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Can you help during product migration?
Yes, we offer full lifecycle migration support with minimal downtime.
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Do you offer documentation for deployed solutions?
Absolutely. Each deployment includes full technical and user documentation.